Privacy & Policy

Privacy Policy (Website – bemolle.app)

Last Updated: 06/03/2026

This Privacy Policy explains how Bare Metal Software Limited, located at Unit 36, Silk Mill Industrial Estate, Brook Street, Tring, United Kingdom, HP23 5EF (“we”, “us”, “our”), processes personal data when individuals visit or interact with the website bemolle.app (“the Website”).

This Policy applies only to the Website. For the privacy policy of the Bemolle mobile app, please refer to the app-specific Privacy Policy.

We are committed to protecting your privacy and ensuring transparency in accordance with the General Data Protection Regulation (“GDPR”).

1. Data We Collect Through the Website

1.1 Anonymous Technical Data (Server Logs)

When you access the Website, our hosting providers (Hetzner and Scaleway) automatically process standard technical information required to deliver web content, including:

IP address (stored temporarily in server logs)
Browser type and version
Operating system
Date and time of the request
Pages viewed
Referring URL (if provided by your browser)

Purpose: Operation and security of the Website. Legal basis: Legitimate interests (Art. 6(1)(f) GDPR) — ensuring security and detecting misuse. Retention: Server log retention follows Hetzner/Scaleway’s default technical retention periods.

1.2 Cookies and Tracking Technologies

The Website uses only essential technical cookies required for basic operation.

We do not use:

Analytics cookies
Google Analytics
Advertising cookies
Third-party tracking technologies
Fingerprinting technologies

As a result:

No cookie banner is required, and none is presented.

If analytics are added in the future (e.g., Google Analytics), this Policy will be updated and consent will be required.

1.3 Data You Voluntarily Submit (Contact Form)

If you use our contact form, we collect:

Your email address
Message content
Any additional information you voluntarily include

Purpose: Responding to inquiries, support, or communication you initiate. Legal basis:

Legitimate interests (Art. 6(1)(f)) — handling inquiries.
Contract performance (Art. 6(1)(b)) — when your request relates to the use of Bemolle services.

Retention: Messages are retained for up to 6 months (insert your retention period), unless legal obligations require longer storage.

2. How We Use Website Data

We use the data described above to:

Operate and secure the Website
Respond to inquiries sent via the contact form
Improve website stability, compatibility, and performance

We do not:

Sell or rent personal data
Use website data for advertising
Track users across sites
Build profiles or perform automated decision-making

We may share data only with service providers acting as Data Processors, including:

Hetzner Online GmbH (EU hosting provider)
Scaleway (EU hosting provider)
Any future email or support system you choose to integrate

These providers act under GDPR-compliant agreements and process data solely on our instructions.

We do not use third-party advertising networks or analytics services.

4. International Data Transfers

Your data is stored and processed within the European Union.

If we ever use a provider that processes data outside the EU/EEA, we will ensure compliance with GDPR Chapter V, including:

Standard Contractual Clauses (SCCs)
Adequacy decisions
Appropriate safeguards

5. Data Retention

We retain personal data only as long as necessary:

Server logs: Retained according to Hetzner/Scaleway’s standard durations
Contact form submissions: Retained for 6 months
Essential cookies (if any): Until the session ends or as needed for functionality

Data is deleted or anonymized after the retention period.

You have the right to:

Access your personal data
Rectify inaccurate data
Erase your data
Restrict processing
Object to processing based on legitimate interests
Data portability (where applicable)
Withdraw consent (if consent is ever used as a basis)
Lodge a complaint with a Data Protection Authority

To exercise these rights, contact us at: privacy@bemolle.app

7. Security

We implement appropriate technical and organizational measures to protect your data, including:

Secure EU hosting
Encrypted communication (HTTPS/TLS)
Access controls
Limited retention periods
Regular server maintenance
No external analytics or tracking tools

However, no method of electronic storage or transmission is completely secure.

8. External Links

The Website may contain links to third-party websites. We are not responsible for their privacy practices. We recommend reviewing the privacy policies of any external site you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be reflected by an updated “Last Updated” date.

Continued use of the Website indicates acceptance of the revised Policy.

10. Contact Information

Data Controller: Bare Metal Software Limited Unit 36, Silk Mill Industrial Estate, Brook Street, Tring, United Kingdom, HP23 5EF

Email: privacy@bemolle.app Website: https://bemolle.app

By accessing Bemolle website, you acknowledge that you have read and understood this Privacy Policy.